Orders are shipped from TX and typically ship out within 1-2 business days to the delivery address submitted on the order form. Conrad Wu is not responsible if the provided delivery address is incorrect. Expect minor delays during the holiday seasons.
Shipping within the Continental United States is shipped free of charge. All packages will be shipped via USPS First Class/Priority (1-3 days).
Shipping methods and costs may change without notice.
For exceptionally large orders, please contact: firstname.lastname@example.org
If a product is lost or damaged during shipping, please contact email@example.com. If a package is unclaimed, the customer is responsible for any return shipping and freight charges.